Annual Report 2024

Product Quality, Safety & Compliance

Management Approach

As the global leader in HVAC field devices, Belimo is deeply committed to excellence in quality, safety, and compliance across all aspects of its business. At Belimo, quality is a shared responsibility: each employee actively contributes to the Quality First philosophy. Team members are encouraged to continuously and proactively seek improvements, share ideas openly and take responsibility for quality, fostering a collaborative approach that drives operational excellence throughout the value chain.

This mindset allows Belimo to deliver reliable and safe premium products with efficiency and responsiveness. The goal is to not only meet, but exceed customer expectations by providing innovative, long-lasting solutions that deliver value throughout the product lifecycle – while ensuring full compliance.

Product Quality, Health and Safety

Belimo’s commitment is central to its product development, focusing on uncompromising quality, durability, and a proactive approach to health and safety across every stage of the product lifecycle. This includes the reduction of hazardous materials in the products and the promotion of sustainable practices. This dedication ensures that every Belimo product adheres to strict safety and compliance standards, providing customers with reliable HVAC solutions. Its quality case system empowers employees to identify and report quality, health or environmental concerns, fostering a culture of accountability, rapid response, and shared responsibility. This collective focus on quality strengthens the organization and builds customers’ trust.

Non-compliance with Health and Safety Requirements

Belimo also utilizes industry-accepted tools, such as Failure Mode and Effect Analysis (FMEA), and an in-depth risk assessment during the design process. Furthermore, all Belimo products undergo first-article inspection and series testing prior to distribution ensuring compliance with health and safety requirements.

Legal and compliance aspects concerning customer health and safety are listed in the Belimo requirement specifications. Throughout the Group, there were no court judgements or warnings against Belimo in the reporting period involving regulations on the health and safety of products.

Product Compliance

Belimo’s Product Compliance Framework is strategically designed to navigate the complexities of the regulatory landscape, ensuring its HVAC solutions consistently meet global regulations and standards. The Group Quality & Sustainability function serves as the central Product Compliance Office, overseeing the effective management of this framework. A key component of the framework is the Product Compliance Radar, a monitoring tool that prioritizes early detection and systematic analysis of regulatory developments. Regulations are grouped into key areas, primarily product safety and material compliance, each managed by a dedicated category owner. These categories cover a range of global product-related regulations, including EU Low Voltage, EU EMC, UL listings, EU REACH, EU RoHS, conflict minerals, and more. Legal material requirements are clearly outlined in the non-exhaustive List of Hazardous Substances (LHS), ensuring compliance across product lines.

By continuously tracking and evaluating regulatory changes, Belimo creates and updates compliance profiles, enabling its products to adapt seamlessly to new requirements. Compliance experts from diverse fields bring their technical and regulatory expertise, collaborating to manage compliance profiles and ensure timely alignment with the latest legal requirements. A dedicated steering team guides this structured approach, fostering a coordinated compliance effort across Belimo, promoting swift adaptation to regulatory shifts, and maintaining high standards.

To support this framework, Belimo performs regular reviews and verifications of compliance profiles, promptly addressing any gaps to maintain adherence throughout the product lifecycle. This proactive approach strengthens its commitment to continuous improvement and regulatory excellence. Together, these efforts enable Belimo to consistently deliver HVAC solutions that meet rigorous global regulations, enhancing safety, quality, and customer trust in every market.