Stakeholder Engagement & Membership Associations
Stakeholder Engagement
Belimo engages various stakeholders across its global operation and integrates their perspectives into its sustainability strategy and reporting via a Double Materiality Assessment. This assessment is based on interviews with representatives from the financial community, investors, employees, customers, suppliers and academia.
Belimo's sustainability approach seeks to balance the interests of all stakeholder groups. Addressing the needs of one group, such as customers, should not come at the expense of others, including employees or local communities.
The Executive Committee has identified key stakeholders based on their influence and impact on Belimo’s economic, environmental, or social performance.
Ongoing dialogue with these key stakeholders facilitates an open exchange that helps identify key risks and opportunities, stimulate innovation, foster collaboration and co-creation, and share best practices. This engagement is essential to creating shared value.
Financial Community and Investors
The Group CFO and the Head of Investor Relations are the designated contact persons for the capital market (shareholders, portfolio managers, and analysts). They regularly attend investor meetings, calls, conferences, and roadshows. Each year, an Annual Report and a Semi-Annual Report are published. The Company also organizes at least one Conference for Media and Financial Analysts, an Annual General Meeting, and a Capital Markets Day during the same period.
Employees
Belimo promotes open and regular communication with all employees. Initiatives such as "Meet the Executive Committee", information events and newsletters on the intranet keep employees informed about the Company’s developments. Employees can provide feedback, ask questions and submit ideas via the intranet. Belimo conducts training on its mission and values, "value workshops" (3-hour sessions led by internal Culture Coaches), as well as semi-annual performance reviews for all employees, new employee orientations, and social and team-building events. To assess employee engagement, a Company-wide survey is conducted every three years.
Customers
Belimo’s sales organization provides excellent customer service and deep application know-how. Customer experience is supported by Belimo’s website, which features a web shop, online training events, application apps, technical support, customer hotline, mailings, interviews, and, most importantly, personal consultations through sales managers. All interactions are managed through a Customer Relationship Management tool. Belimo strives to meet customers’ sustainability expectations and supports them in achieving their goals.
Suppliers
Belimo builds long-term partnerships based on trusted relations with its suppliers, starting with a formal assessment and adherence to the Belimo Supplier Principles. The procurement team maintains regular contact.
Academia
Belimo maintains active exchanges with academia and universities on topics such as research and development, innovation, and sustainability-related projects.
Municipalities and Authorities
Regular exchanges with municipalities and regulatory authorities are held on topics such as taxes, working permits, and the development of production sites.
Membership Associations & Initiatives
Belimo and its employees are committed to the heating, ventilation, and air-conditioning (HVAC) industry and are actively involved in associations that drive research and develop codes and standards. This involvement keeps Belimo aligned with customer needs and directs investments in innovative, energy-efficient solutions. A list of affiliated organizations is publicly available on Belimo’s website.
Since 2013, Belimo has supported the ten principles of the UN Global Compact (UNGC) covering human rights, labor standards, environmental protection, and anti-corruption. Upholding and promoting human rights across the Group and its value chain remains a key strategic priority.